CSS WEB

Global Office

Note: this page is not maintained by Global Office. It is here to assist you in your dealings with them.

The Help Desk is available around the clock to help you.
Reach them at 1-800-777-3304.

To get a new PC, new software, new mail account, etc. you must submit a Service Request Form (SRF) to Global Office.

For help in completing this form, consult the CSS-tailored FAQ (Frequently Asked Questions) and Global Office's general FAQ for SRFs.

Some SRFs are delayed in being fulfilled because the forms don't have the proper signatures. As a reminder, if your request involves any expenditure, it must include the signature of one of the following people:

Ashok Bhatia
Yuri Hanja

Forget your password? The Help Desk will ask for your PIN so they can reset you. Forget your PIN? You'll have to complete and submit this form.
(By the way, forgetting your PIN is a security violation and is logged as such by the Help Desk. Try not to do it!)

Take a look around the Global Office site on CitiWeb.